Valora Care
We’re here to help.
If you have questions, feedback, or need assistance with the app, contact us:
We typically respond within 2–3 business days.
Frequently asked questions
How do I cancel my subscription?
Subscriptions are managed through Apple:
- Open Settings on your iPhone
- Tap your name → Subscriptions
- Select Valora Care → Cancel Subscription
You can also cancel anytime before your free trial ends to avoid being charged.
How do I restore my purchase?
Open Valora Care → Profile → Restore purchases.
Where is my data stored?
Your check-ins, habits, and progress are stored only on your device. We do not operate a cloud account for your personal data.
If you connect Apple Health, related data is handled by Apple’s Health app according to Apple’s privacy policies.
How do I delete all my data?
Open Valora Care → Profile → Delete all my data. This permanently removes your local data from the device.
Does Valora Care replace therapy?
No. Valora Care offers emotional support and guided self-care. It does not replace therapy, diagnosis, or medical care.
I’m in crisis — where can I get help?
If you are in immediate danger or thinking of harming yourself, contact local emergency services or a trusted person nearby right now.
You can also find support contacts at findahelpline.com.
How does Vertex Publish work with TikTok?
Open Vertex Publish, choose Continue with TikTok, pick an original video, select a privacy status, and press Post. We do not send the video until you press Post. After posting, it may take a few minutes to appear on TikTok.
You can disconnect TikTok from the same screen. That does not delete videos already on TikTok.
App info
| App name | Valora Care |
|---|---|
| Bundle ID | com.valora |
| Platform | iOS (iPhone) |